Frequently Asked Questions
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Children up until the age of 2 years old are welcome to attend the sessions.
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I do see clients who are in the Perinatal stage with their children up until the age of 2-years-old. If you have older children as well, it would be best to arrange childcare during the session time for them.
Whilst I do not specialise in couples therapy, there are times during therapy when a client and I decide that it would be helpful to include a partner or another support person for all or part of a session, to ensure that there is a solid and transparent support plan in place. If you are accessing my services under the Medicare Better Access Scheme, please note that the guidelines of this initiative allow for 2 sessions out of every 10 sessions per calendar year to include a support person.
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Sessions will run for between 50 and 60 minutes.
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Each 50-60 minute session costs $270.
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Medicare rebates are available to those who have a referral and Mental Health Treatment Plan (MHTP) from their GP. This MHTP must be organised prior to the first session which you would like to claim. You will also need a referral letter clearly made out to Ariella Moldovan.
If you have a MHTP, you will receive a rebate of $145.25 per session for up to 10 sessions each calendar year. THE MHTP allows you to claim the rebate for the first 6 sessions, and you will need to visit the GP again for a new referral for the additional 4 sessions.
Some private healthcare services will also provide a rebate for psychological services. You cannot claim Medicare at the same time as private healthcare rebates. Please contact your provider for further information.
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It is hard to say with certainty, however during our initial session, we will discuss a plan for how we will work together. This plan will take into account multiple factors, including what your "goals" or hopes are for therapy, your financial circumstances (for example, whether or not you will be claiming Medicare or Private Health fund rebates-see below for further information) and practical factors such as your availability and capacity. All of these areas impact the likely number of sessions. At the conclusion of this discussion, we will agree on a planned rough number and frequency of sessions, however we will collaboratively review the process and can make changes as necessary.
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I use a range of evidence-based and theory-driven therapy modalities:
Cognitive Behavioural Therapy (CBT)
Acceptance and Commitment Therapy (ACT)
Dialectical Behaviour Therapy (DBT)
Family Systems Therapy
Attachment-based therapeutic models
Eye Movement Desensitization and Reprocessing (EMDR) Therapy (I have recently completed my Level 1 training).
In our initial discussions, and throughout our time working together, I assess which of these approaches may best support you with your goals and improve your quality of life, and will then discuss these with you and, if we are in agreement, integrate these into our therapeutic work.
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If you do need to cancel an appointment, you can cancel with no charges up until 48 hours beforehand.
If you cancel less than 48 hours beforehand, or fail to attend the appointment, on the first occasion, you will be charged 50% of the session fee ($135). If this occurs again, you will be charged the full fee ($270). If there are extenuating circumstances behind a late cancellation, please contact me to discuss further.
Cancellation fees are unable to be claimed via either Medicare or Private Health insurance.
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I take very seriously the trust that is required to speak with a relative stranger about deeply personal topics. I will make every effort to maintain privacy of what is discussed, however there are some aspects of confidentiality which are important to consider.
I am required by my professional Code of Ethics to take notes from our sessions, as well as keeping record of any additional phone calls or email contact. These are stored in a secure documentation program.
If there are concerns about safety and danger, for example if I feel that you or anyone else is at risk of harm, I will need to share this information in my role as a mandatory reporter.
Rarely, documentation from sessions may be requested as part of legal proceedings (i.e. subpoenaed), in which case I would also need to share this information with the relevant professionals.
If you have been referred by a GP, there will be necessary correspondence between us to ensure continuity of care.
There may be other instances where it is thought that contact and sharing of information with other profesionals may be beneficial. This would be discussed with you prior to any steps being taken.
Also, as part of my professional Code of Conduct I am required to regularly seek supervision from Psychology peers, where we discuss clients that we are seeing in a deidentified manner (e.g. using their first initial) to obtain input and guidance, ensuring we are providing the best possible care.
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Yes. at this stage, I only see clients through Telehealth or video calls.
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If you are in need of urgent assistance, please see the services outlined in the Resources section of this website.